At Pixeldote Technologies, we strive to provide a seamless and efficient shipping experience for our customers. Please read the following policy to understand how we handle the shipment of orders placed through our website.

1. Processing Time

• Order Processing: Once your order is placed, we will process it within 1-2 business days, excluding weekends and public holidays. Orders placed after 5:00 PM IST will be processed on the next business day.
• Order Confirmation: Upon placing your order, you will receive a confirmation email with the details of your purchase. If there are any issues with your order, we will notify you via email or phone.

2. Shipping Rates & Delivery

• Domestic Shipping (Within India):

  • We offer standard shipping and express shipping options.
  • Shipping charges will be calculated and displayed at checkout based on your location and the shipping method chosen.
  • Free shipping may be available for orders over a certain amount, as part of promotional offers. Check our website for any ongoing offers.

• Estimated Delivery Time:

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-4 business days.

  Please note that these estimates may vary depending on your location, carrier delays, or other unforeseen factors.

• International Shipping:

  • Currently, we do not offer international shipping. Please check back later for updates.

3. Shipping Carriers

We partner with trusted courier services to ensure your orders are delivered promptly and safely. Our primary shipping partners include [Insert Carrier Names]. The choice of courier will depend on the delivery location and shipping option chosen.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS, which can be used to track the status of your shipment.
• If you experience any issues with tracking your package, feel free to reach out to us at [Insert Support Email] or call [Insert Support Phone Number].

5. Shipping Address

• Please ensure that your shipping address is accurate and complete, including any specific details required to deliver the order efficiently.
• Pixeldote Technologies is not responsible for any delays or failures in delivery resulting from incorrect or incomplete shipping information provided by the customer.

6. Delays

While we aim to meet the stated delivery timelines, unforeseen delays can occasionally occur due to:

• Weather conditions.
• Carrier logistics issues.
• Unavailability of products in the selected location.

If there is a significant delay in the shipment of your order, we will notify you via email or phone.

7. Damaged or Lost Shipments

• If your order arrives damaged or is lost in transit, please contact us immediately at [Insert Support Email] with your order number and details. We will work with the shipping carrier to resolve the issue.
• If your shipment is confirmed lost by the carrier, we will issue a full refund or ship a replacement product.

8. Shipping Restrictions

• We do not ship to P.O. boxes or military addresses.
• Certain products may have specific shipping restrictions due to size, weight, or legal regulations.

9. Changes to Shipping Policy

Pixeldote Technologies reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and it is the responsibility of the user to review this policy periodically for any updates.